Terms and conditions

Our terms and conditions have been set out to ensure all guests enjoy a safe and relaxing time. Please read this information carefully as it contains important information about events held at 3D Centre.

Please find below the contractual terms and conditions for events held at the 3D Centre

  • 1) Confirmation
  • a) The booking is confirmed upon receipt of the deposit. By paying a deposit you are agreeing to 3D Centre‚Äôs Terms and Conditions.
  • b) 3D Centre will be under no obligation to proceed with the function if the deposit or full payment has not received within designated times.
  • 2) Who is this contract between?
  • a) The contract is between you and us. You accept responsibility for paying all charges, including any extra charges, arising under the contract. The contract is subject to and construed and interpreted in accordance with the laws of UK and any relevant regulations of the 3D Centre. You may not transfer your rights or responsibilities under the contract to any other person or organisation.
  • 3) Making a Booking
  • a) Any booking made with us is granted strictly for the purposes agreed and will be accepted only on that basis, and following receipt of the contract, signed by you, and the non-refundable deposit. No booking will be confirmed until we have received the non-refundable deposit.
  • b) Once you have confirmed to us you wish to make a booking, and the specific arrangements for your event.
  • c) If we do not receive the non-refundable deposit by the deadlines set by us in sections 3 b) your booking will be cancelled.
  • d) On receipt of the non-refundable deposit we will confirm, in writing, your booking and receipt of the non-refundable deposit.
  • e) By signing the contract you will have agreed to pay all the charges set out in the contract, unless these are changed or cancelled under the terms of section 6.
  • 4) Your Deposit
  • a) Once the non refundable deposit has been paid by you for your selected date then the particular slot will be confirmed and booked for you.
  • b) Deposits will be paid in sterling to the address shown on the invoice.
  • 5) What will the contract cover?
  • a) Your contract with us will include the hire of our facilities. Your contract with us may include all the services you have asked us to provide on your behalf. If you choose to arrange these yourself our preference is that you discuss it with us, but you may not use other suppliers, subject to our prior approval.
  • b) If you do use other suppliers which are approved by us, this will be a separate contract between yourself and the supplier and we do not accept any liability for any costs connected with services you arrange directly with them.
  • 6) Altering / Cancelling the Contract
  • a) We will supply what is agreed in the contract and charge accordingly. We shall have no liability to you for any inconvenience or loss this may cause you.
  • b) If you do alter the contract, we will issue a revised contract, which you will sign and return to us. The revised contract will only take effect when received by us, and if it is received by us before your event, and if payment has been made in respect of any further non-refundable deposit set by us, which may be required if the contractual alteration results in an increase to the overall cost of the facilities and services being provided through the contract.
  • c) If you decide to cancel your event any payment which you have made to the 3D Centre up to and including the date on which you cancel will not be refunded.
  • d) We reserve the right to alter or cancel the contract for reasons that are beyond our control. If this happens we will use all reasonable efforts to offer you an alternative. We do not, however, accept responsibility if we cannot provide facilities or services because of any cause, which is beyond our control.
  • e) We reserve the right to cancel the contract without liability to you if you are in arrears of payment or we become aware of any significant change in your circumstances that would adversely affect the reputation of the 3D Centre should your event proceed.
  • 7) Further Payments
  • a) If you paid a 10% non-refundable deposit, you will pay us a further of 40% of the full contract price prior to the date of your event. This payment will be non-refundable.
  • b) We will invoice you for any further 40% payment you are due.
  • c) Day before your event we will send a final invoice to you for the balance of all final charges set out in the contract.
  • d) You will make further payments in sterling to the address shown on the invoice. You will pay once you recieve the invoice and we will confirm receipt of payment. If you do not pay the invoice in full and on time we reserve the right to cancel the contract.
  • 8) Behaviour of Event Attendees
  • a) It is your responsibility to ensure that your event attendees behave in a way that does not cause damage to our facilities or equipment provided by other service suppliers, or that creates a nuisance or unreasonable disruption to our staff or to anyone else present during the event. Should any of your event attendees refuse to, or appear unwilling to alter any aspect of behaviour that is unacceptable to us, we reserve the right to terminate the stay of the person(s) involved or all your event attendees.
  • b) You or your event attendees are not permitted to bring food or drinks into our facilities.
  • c) You or your event attendees are not permitted to smoke in, or bring any banned substances into, our facilities.
  • d) Should you or your event attendees fail to comply with sections 8 b) or c), we reserve the right to terminate the stay of the person(s) involved or all your event attendees.
  • 9) Liability
  • a) You agree to pay any loss or liability of any kind to us or any other person caused by you or any of your event attendees and to indemnify the 3D Centre in full against all injury (including death) to any persons or loss of or damage to any of our facilities or any other property which may arise out of any negligence, act of omission by you or your event attendees.
  • b) If any damage caused by your event prevents our facilities and services being used whilst the damage is made good, you will be charged for any revenue lost during this period.
  • c) We advise that you obtain insurance and are fully insured against all losses or liabilities. We cannot accept responsibility for loss of or damage to property or vehicles belonging to you or any of your event attendees, however caused.
  • 10) Animals and pets
  • a) No animals or pets of any kind, except guide dogs, are allowed on our premises.
  • 11) Using 3D Centre name without permission
  • a) You may not use the name of the 3D Centre, our logo, or any photographs of our premises, internal or external, without our prior written permission.
  • 12) Security & Health and Safety
  • a) You will provide a full list of event attendees no later than 7 days before the final event. This information will be treated in strict confidence.
  • b) If any of your event attendees have personal security needs over and above what we would normally provide, you will inform us. If their presence necessitates us to provide additional security services, we reserve the right to make additional charges in respect of any additional costs and expenses incurred.
  • c) We comply with statutory requirements governing licensing, health and safety and entertainment. You are therefore responsible for ensuring that all your event attendees comply with all laws and byelaws relating to these requirements, and with our Health and Safety policy and procedures.
  • d) Should you or your event attendees fail to comply with sections 12 a) b) and c), we reserve the right to terminate the contract, or on the day of the event terminate the stay of the person(s) involved or all your event attendees.

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