FAQ

Having trouble? We are sure you will have a million questions, please see below for answers to some of the most frequently asked questions. Please feel free to contact us if you have any more questions!

Once you have finalized our location and the date of your wedding, a contract will be issued and sent to you. When you sign the contract, we will need you to pay a non-refundable deposit of 25% of the total amount of the contract. The signed contract and the deposit will guarantee the booking of our services and will allow us to secure your date and reserve your services. Once you have booked, the price of your event is fully guaranteed and will not be subject to any surcharge.
As we will be assisting you throughout your wedding, it is important that you pay us an advance amount to secure our services. 3D Centre’s staff will be providing you all the facilities henceforth we ask for the deposit to be paid with the contract signed.
Upon confirmation, we require a small deposit to guarantee our services. You can make the payment through bank transfer (wire) or credit card as per the schedule shown in the contract.
Events with a fully catered banquet reception may be contracted up to 12 months before your wedding date. A fully catered banquet reception without a ceremony may also be booked up to 12 months before your wedding date. We will require a non-refundable and non-transferrable deposit to accompany your signed catering contract and secure your date and venue.
Yes, you can. Additional services will be quoted per item and these extras are invoiced separately in the final invoice at the end.
In most case, it is possible to re-schedule your wedding but penalties will apply and this depends on the date of the wedding and amount of the contract.
3D Centre provides the facility of huge parking space. In addition, self-parking for guests attending an event at 3D Centre is free of charge.
The price for menu is usually decided while booking the venue. However, on rare occasion, menu pricing is subject to change up to 6 months prior to the event.
3D Centre provides adjustable as well as “design your own” catering menu & sitting arrangement options. We are more than pleased to tailor the menu & sitting arrangements to your specific preferences.
No, we will tell you exactly what you need to pay, which is also mentioned in your contract. Once you have booked, the price of your event is fully guaranteed and will not be subject to any surcharge.

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